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Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

What your employer expects from you

You have signed a contract of employment with your employer so they have the same expectations of you as every other employee. This means that (as a minimum) you should:
  • Be on time and in work when expected
  • Let your supervisor know straight away if you cannot come to work or are running late for any reason, including illness
  • Follow appropriate steps to arrange absence from work (e.g. to take holiday or to attend training), ensuring you allow plenty of time for your leave to be considered and planned for
  • Comply with all health and safety regulations - it is your responsibility to ensure your own safety and not risk the safety of others
  • Do your job to the best of your ability
  • Take care of your appearance, making sure you wear appropriate clothing
  • Treat your colleagues and the organisation's customers with courtesy and respect
  • Be open to new experiences and willing to learn new skills according to the needs of your job
Failure to comply with your contract may result in disciplinary action which could lead to dismissal, which may affect your entitlement to benefits.

What to expect from your employer

All our employers have agreed to provide you with, as a minimum, the following:
  • A job description
  • A contract of employment and letter of appointment, that sets out your job title, place of work, hours of work, your supervisor’s name and your rate of pay
  • Pay slips (on a weekly/monthly basis depending on your pay cycle) as a record of your pay received, and any deductions e.g. tax or National Insurance contributions.
  • The same conditions of employment as other employees
  • Induction training within 2 weeks of starting your employment that should include:
o    an introduction to the organisation and how you fit into it o    location of staff facilities o    your holiday entitlement and how to take leave o    absence/sickness reporting procedures o    how your salary will be paid o    health and safety regulations o    disciplinary procedures o    grievance procedures o    ‘What You Need To Know About Your New Job’ leaflet o    ‘Training Fund’ leaflet where applicable
  • A named supervisor who will provide you with day-to-day support
  • Support meetings at least once a month to monitor your progress
  • Any on-the-job training that may be required to enable you carry out your job
  • Access to a Training Fund for additional training, where applicable
  • A working environment that complies with all current Health and Safety legislation
  • Any Personal Protective Equipment (PPE) required to do your job safely
  • A working environment that is free from discrimination or harassment and protects your dignity
  • A reference on completion of your job
  • An exit interview on completion of your employment
  • Time, resources and support to undertake jobsearch and attend interviews
What to do if you have a problem with your employer If your employer is not meeting these expectations, you should first try to raise it as an issue with your supervisor or by following your employer’s own grievance procedures. If your concerns cannot be resolved and you continue to have issues, please contact the Employment Services team by phoning the 0141739 3870 or email
Last modified on 25 May 2022
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