This resource is kindly provided by media co-op.
Chat to the interviewee beforehand to put them at ease. Let them know they can have as many goes as they like, you will be there to
help them.
If a contributor has messy hair or make up - ask them if they’d like a moment to check themselves out in the mirror. Don’t tell them
they look scruffy, give them an opportunity to have a final check what they’re happy with their appearance.
Film the person saying their name and their job title then watch it back attentively.
Active listening is key. Look at the interviewee while filming. Only now and then glance at the phone if you want to check they haven't
moved out of frame.
Only look at questions before asking them - not while the person is speaking. It’s hard to talk when no one is listening.
Listen to what they’re saying – are they answering the question, are they being clear, do you need to ask them again?
If they are saying something funny – smile.
Encourage them by saying things like – ‘that was great’ or ‘you’re doing great’. Everyone is nervous being in front of the camera and
it’s nice to know if you’re doing a good job.
If the interviewee is giving an emotional answer, don’t interrupt.
Let them finish, you can pick up on extra bits later. It will be impossible to get an emotional contribution after being interrupted.
If the interviewee is not answering clearly, ask them to repeat or ask a followup question by reframing your original question.
Don’t tell them negative things about their contribution. Just say thanks, I really found it interesting when you were talking about.
XYZ, can you please repeat the answer and focus on those bits.
Don’t worry about asking to repeat, people will find it relaxing having another chance to do it.
Always check your footage is there – you may have not pressed record or the microphone was not plugged in properly.