Scottish Council for Voluntary Organisations

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Not registered for a My SCVO account?

Sign up below to create a My SCVO account.
It's best to use a work email address in your own name if you can. Fill in your details and we'll send you a link to verify your email address. You'll then have the option to create an individual account or link your account to an organisation. If your organisation is an SCVO member or supporter, you'll gain immediate access to exclusive content and benefits.
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Supporting Scotland's vibrant voluntary sector

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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Feedback & complaints

Feedback on our services We'd love to hear your views on our digital services - whether you have suggestions,For any other feedback or questions about our services please email enquiries@scvo.scot or call 0800,Complaints procedure SCVO aims to provide high-quality services at all times.,We aim to resolve complaints within 10 working days. ,All comments and complaints will be recorded by SCVO and used to help us improve our services.

https://scvo.scot/feedback

SCVO digital delivery privacy notice

We also record details of our interactions with you – for example feedback on training delivery and notes,We may use quotes from feedback for publicity and promotion, and to report to our funders (Big Lottery,contact us by email or phone at: digital@scvo.scot 0800 169 0022 Your right to complain If you have a complaint

https://scvo.scot/privacy/digital

SCVO training & events privacy notice

We will also ask you for feedback after you have attended an SCVO event, training course or webinar.,by email or phone at: enquiries@scvo.scot or 0800 169 0022 Your right to complain If you have a complaint

https://scvo.scot/privacy/training-and-events

Complaints procedure

PAGE 29 September 2020 by Susan Smith

https://tfn.scot/complaints-procedure

Sharp rise in fundraising complaints

NEWS 9 June 2014 by Robert Armour

Funding & Finance

Complaints from members of the public to charities about fundraising saw a sharp rise last year according

https://tfn.scot/news/sharp-rise-in-fundraising-complaints

FRSB releases details of Olive Cooke probe

NEWS 27 May 2015 by Susan Smith

Management

The UK's fundraising regulator will investigate over 300 complaints made in relation to the death of

https://tfn.scot/news/frsb-releases-details-of-olive-cooke-probe

Scottish Youth Parliament hit by spate of resignations

NEWS 21 October 2016 by Paul Cardwell

Families & Young People

Nine elected MSYPs have quit since September with claims morale is at an all-time low

https://tfn.scot/news/scottish-youth-parliament-rocked-by-spate-of-shock-resignations

New helpline to raise NHS concerns

NEWS 6 October 2017 by Gareth Jones

Health & Social Care

Citizens Advice Scotland has created the service by working with tech firm Avaya

https://tfn.scot/news/new-helpline-to-raise-nhs-concerns

Fundraising regulator calls for more powers

NEWS 8 September 2015 by Susan Smith

Funding & Finance

The FRSB has said it should be given more powers to respond more robustly to poor fundraising

https://tfn.scot/news/fundraising-regulator-calls-for-more-powers

Trustees must act ethically or step down says OSCR chief

NEWS 5 October 2016 by Paul Cardwell

Management

Trustees who allow their charity's reputation to be tarnished by bad fundraising practise should be held responsible

https://tfn.scot/news/trustees-are-responsible-says-oscr-chief