Forres Area Community Trust
Charity registered in Scotland SC044953
With input from partners, FACT will develop an accessible and welcoming, fully equipped training room with free WiFi access, various laptops and tablets, including Apple and Android, a smart TV, comfortable informal seating and access to catering as required. We will run small group training sessions with trained tutors and volunteers, one to one sessions as needed, a drop in 'digital help' clinic and a series of evening sessions on a variety of contemporary topics, like secure online banking, identified by our initial questionnaire.
2015 August 5th: Volunteer recruitment meeting held with 6 interested volunteers August 14th: The first public drop-in session runs attracting 7 attendees August 18th: 25 local people attend Forres Online launch event August 25th: ReBoot and Living It Up hold first drop-in sessions September 17th: 20 attendances reached October 6th: Volunteer from local Academy joins Forres Online to help October 27th: 50 attendances reached November 12th: Second volunteer from local Academy joins Forres Online to help December 15th: 40 individuals engaged and received help from project since launching December 22nd: 100 attendances reached
2016 January 12th: First outreach session held at the local Job Centre January 14th: First public talk held called ‘Take a Tablet’ attended by 19 people February 16th: Internet Safety talk held attended by 16 people February 22nd: FACT became a registered UK Online Centre and took part in the national Be Online Fortnight March 15th: Facebook Basics talk held attended by 12 people March 31st: Attendance number surpass 200 May 24th: Forres Online hosts Moray Connected project talk with local council June 8th: Forres Online volunteer recognised with ‘Outstanding Contribution’ award August 2016: Forres Online project breaks for Summer Holiday haven helped 139 individuals September 2016: Future of Forres Online is secured for 2 years with Scottish Government funding
EVALUATION The project evaluation was carried out using a short questionnaire with online, telephone and hard copy feedback being collected.
OUTPUTS AND OUTCOMES A public space for using the internet and available equipment was created and is still used for drop-ins and one to one sessions
Free information sessions offering help and information to use mobiles, tablets and laptops ran for a 12 month period and now continue
139 individuals received help with basic online skills during the project period. 2 volunteers with the project moved on into employment 2 volunteer from the local High School used their experience with the Forres Online project in further education applications.
Forres Area Community Trust used the evidence gathered from the project to demonstrate the need to provide online help and digital learning locally and are now delivering the project for a further 2 years with Scottish Government funding
Things that worked well: Local partnerships with ReBoot and Living It Up Information sessions to reach new people Volunteers connecting with and helping the project
Things that we would do differently next time: Advertise more widely and more frequently Using an appointment system as well as drop-in sessions Organise more public talks and schedule evening sessions too