Evidence library

Report based on a UNISON Scotland survey of housing staff. The researchers surveyed a range of UNISON members involved in all aspects of providing housing services: housing officers, housing assistants, lettings officers. UNISON asked them about their work in recent years; how it had changed; what impact, if any, funding changes had had on their work in terms of workload and pressure; the impact of welfare and benefit changes; and how their own standard of living was holding up in ? the age of austerity?.