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SCVO
Funding Scotland
TFN
 




Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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SCVO supply partner complaints procedure

One way we support SCVO members to achieve their ambitions is by partnering with suppliers who can offer,All SCVO supply partners have passed our partner selection process, are held to a strict code of conduct,to make a complaint, they can do so in the following way: Step One: SCVO’s selection criteria for supply,partners requires suppliers to have a defined complaints-handling procedure when dealing with SCVO members

https://scvo.scot/services/partners/code-of-conduct-2/complaints-procedure

SCVO supply partner selection process

To help meet the delivery costs of managing and marketing our supply partner deals, we broker a commission,Supply partners are selected on the following criteria: Partner understands the values of SCVO and Scotland,the product or service Two references from voluntary sector organisations Signed agreement to our code,of conduct Authorised by SCVO cross-departmental committee Partner has a defined complaints procedure,from those who have used the service Monthly review of complaint register To find out more or ask about

https://scvo.scot/services/partners/code-of-conduct-2/selection-process

Code of conduct for SCVO supply partners

It is our expectation that all our supply partners behave in a responsible way by agreeing to our code,of conduct and aligning with our values.,SCVO supply partners must demonstrate the following: Professional approach Be legal, honest, open, and,Volunteering SCVO supply partners must fully value their staff’s volunteering commitments and support,Data protection SCVO supply partners shall ensure compliance with laws and directives providing for the

https://scvo.scot/services/partners/code-of-conduct-2/code-of-conduct