Feedback on our services We'd love to hear your views on our digital services - whether you have suggestions,For any other feedback or questions about our services please email enquiries@scvo.scot or call 0800,Complaints procedure SCVO aims to provide high-quality services at all times.,Data Protection Complaints - our complaints procedure applies to complaints concerning how we handle,We aim to resolve complaints within 10 working days. 

Your right to complain If you have any data protection complaints, please get in touch by email enquiries,Caledonian Exchange,19A Canning Street,EdinburghEH3 8EG We will follow the process as outlined in our feedback,and complaints policy.,If you are unhappy with our response you can Make a complaint online with the Information Commissioner's,or by phone on 0303 123 1113 but please note that the ICO will ask you to provide a copy of the complaint

We also record details of our interactions with you – for example feedback on training delivery and notes,We may use quotes from feedback for publicity and promotion, and to report to our funders (Big Lottery,contact us by email or phone at: digital@scvo.scot 0800 169 0022 Your right to complain If you have a complaint

We will also ask you for feedback after you have attended an SCVO event, training course or webinar.,by email or phone at: enquiries@scvo.scot or 0800 169 0022 Your right to complain If you have a complaint

challenging volunteer situations, including tips to manage capability, performance, conduct, and complaints,volunteers decide it is time to move on, offering a friendly chat about their experience and any feedback