Regulating in the public interest: The relationship between Charity, charities and the general public. (May 2020)
This report draws together the main findings of research conducted by the Commission to offer a better understanding of the relationship between the public’s view of Charity and charities, the role of regulation, and trustees’ views of public expectations of the Commission.
A number of key themes emerge from the research including, the belief that the way charities go about their work is as important as the work that they do; that all charities share a collective responsibility to uphold the reputation of Charity more widely; and that registered charity status brings with it in the public mind a level of reassurance about conduct, efficiency and impact.
Trust in charities scores have improved, 6.2/10, but have not recovered to their 2014 high of 6.7/10.
Perceived importance of charities in society has declined from 58% saying charities play an essential or very important role in 2018, to 55% in 2020.
