The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.
We’re the SCVO HR Service. We’re here to give you expert help with your HR issues, in a quick and friendly way. We:
Provide guidance and resources on the key topics
Give you templates and model policies, so you don’t have to start from scratch
Give you bespoke 1-2-1 advice with one of our experienced and qualified HR advisors, by email, phone, Teams or Zoom
We’re experienced in helping with a broad range
of topics, including:
- managing long-term sickness
- redundancies and changing terms and conditions
of employment - reviewing and developing employment policies
- recruitment issues and recruiting for the first time
- team dynamics, conflict management and grievances
HR Service customerIt’s incredibly reassuring
ASH Scotland has used SCVO for IT support for a number of years. The service is outstanding with a quick response to any issues raised. All the staff we have worked with at SCVO have been friendly, capable and extremely helpful
Choose from our service options…
Everyone
- Some free templates, resources and information
Free
SCVO Member
- Some free templates, resources and information
- Access to all exclusive HR guides, resources and templates
Included in your membership benefits
Want to become a member?
Already a member or HR Service subscriber?
SCVO Member with HR Service Subscription
- Some free templates, resources and information
- Access to all exclusive HR guides, resources and templates
- Bespoke, 1-to-1 support with an HR expert
£500 (+VAT)
Members receive a 33% discount on the full-price cost
Want to subscribe?
Want to become a member?
Already a member or HR Service subscriber?
HR Service Subscription without SCVO membership
- Some free templates, resources and information
- Access to all exclusive HR guides, resources and templates
- Bespoke, 1-to-1 support with an HR expert
£750 (+VAT)
Want to subscribe?
Already a HR Service subscriber?
HR Service customerI was contacted quickly
and an appointment offered to discuss the issue. I was given very helpful feedback and a follow up email summarising the main points from the discussion.
About the service
The SCVO HR Service supports you with your HR needs.
We understand the challenges of working in the voluntary sector and have experience in supporting organisations through difficult situations, including redundancies, and changing terms and conditions.
Our resources include everything you need from recruiting your first member of staff, to developing your job descriptions and drafting an employment contract through to onboarding and beyond.
Our policies and guides include all the statutory requirements plus everything you need to be a good employer including guides to hybrid working, performance management and wellbeing.
Our 1-to-1 advice service subscription lets you speak to one of our team who really understand your challenges and who know the voluntary sector. We’re here at the end of the phone, by video call or email when you need us.
Meet the team
Caroline Christie
Hello! I’m Caroline.
I’ve worked in HR for over 20 years and in the voluntary sector for around 18 years. Setting up an HR Service for the voluntary sector has been an ambition for SCVO and myself for some time and we are very happy to be able to offer our sector quality HR support and advice for a reasonable cost.
I'm a Chartered Fellow of the CIPD, I’m proud to be a long-standing member of the HR Voluntary Sector Forum (a network of HR professionals) and more recently joining the Living Wage Scotland Leadership Group. Please get in touch if you would like to talk about joining our HR Service and the benefits it will bring to your organisation and people.
Lorna Robertson
Hello! I’m Lorna.
I’ve worked with SCVO for just over two years, and I absolutely love it. Before that, I developed my HR experience within the retail sector, where I also got my CIPD qualification. I’m passionate about making HR more progressive and accessible for all.
Outside of work I love musical theatre, dogs and cheesy jokes. I’m also a volunteer young person’s mentor and trustee board member. I would love to talk to you about your people and explore how we can support your organisation through SCVO’s HR service.
Bonetta Davis
Hello! I'm Bonetta.
I started my career in financial services but soon realised that it wasn’t for me. I love helping people so when a role in HR came up, I decided to go for it and haven’t looked back! I’ve worked in HR for 20 years and for SCVO for over four years. I work hard to build good relationships with colleagues and members, offering advice, support and encouragement through HR related matters.
What our customers say
Robert Smith, GRACE (Group Recovery Aftercare Community Enterprise)The speed and support was so quick that our query was solved within a week
The friendliness we received was first class, as was the whole process. SCVO’s HR Service take away all the worry and stress when you have an HR issue
Karl Taylor, Buzzcut Festival CICThe HR Service was an invaluable resource during a challenging situation
As a very small organisation, we don’t have an HR team or expertise in the team, so getting experienced advice was the reassurance we needed that we were on the right path. We received very speedy responses and the team were calm with an understanding demeanour. SCVO’s HR service has been a complete lifeline for us and allowed us to pursue a positive and quick resolution without having to dedicate huge amounts of brain space or work hours. This type of resource feels essential to the voluntary sector.
HR Service customerIt’s incredibly reassuring for a small charity like ours
to know that there is expert back-up which we can access. My interactions with all SCVO staff were positive and very human. I so appreciate your support.