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Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

Making digital inclusion everyone’s responsibility: a roadmap for Scotland

We’re on a mission to make digital inclusion everyone’s responsibility

The challenge

We live in a digital world, but some people remain excluded.

They are locked out of being online and unable to take part in things that most of us take for granted.

The coronavirus pandemic proved that having a digital device, connectivity and the ability to use them is essential for modern life.

For those who face barriers to getting online, they’re missing the foundation that underpins our daily lives, including how we connect with friends, family and fun.

For those of us delivering public services, we risk exacerbating existing inequalities by delivering services digitally.

Engaging online should always be a choice – but some people don’t have that choice.

We believe this inequality is unacceptable and everyone has a part to play in increasing digital inclusion.

We’ve developed this post-pandemic roadmap to define where we’re at, where we need to go and the high level actions we need to take towards significantly reducing digital exclusion in Scotland.

This is a starting point. We hope organisations from across the public, private and voluntary sectors will join us on the journey.

Continue reading online

Download the summary (PDF)

Download the full roadmap (PDF)