This website uses cookies for anonymised analytics and for account authentication. See our privacy and cookies policies for more information.

Scottish Council for Voluntary Organisations
SCVO
Funding Scotland
TFN
 
Scottish Council for Voluntary Organisations
Sign in Sign up
Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

Scottish Council for Voluntary Organisations

Error 404

The requested page could not be found, it may have been moved or deleted.

Guidance & templates

We know how important it is to make sure your organisation is running well.,That's why we're providing you with some guidance and templates, so that you can get a head-start on,Our templates and guides are there to give you a starting point - you'll need to adapt them to suit your,own organisation and, if necessary, get some advice to make sure they meet all your legal and regulatory,We've provided templates to help you with: Handling complaintsConflicts of interestLobbyingRecord keepingRisk

https://scvo.scot/support/running-your-organisation/governance/guidance-and-templates

Handling complaints

You can also put things right for the person that has made the complaint.,A clear complaints procedure will: give your board information about concerns, so they can suggest improvements,and stop problems growingshow external regulators that your organisation has acted appropriatelyshow,your organisation is transparent and accountable, and responsive to stakeholdershelp your organisation,Complaints give valuable information on the quality of your services and unmet needs.

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/handling-complaints

After Oxfam: safeguarding and the lessons for the sector in Scotland

OPINION 13 June 2019 by TFN
Management
Tracey Bird looks at safeguarding in the third sector in the wake of the Charity Commission's report on the Oxfam scandal

https://tfn.scot/opinion/after-oxfam-safeguarding-and-the-lessons-for-the-sector-in-scotland

Safeguarding in Scotland's voluntary sector

Tracey Bird
17 June 2019
Posted in
Public trust is fragile and though the vast majority of voluntary organisations are well run, we cannot,The Scottish Governance Code’s principle that ‘a well-run board is clear about the purpose and values,which should be underpinned by an organisational wide commitment to your mission, values and objectives,They should ensure their organisation has an easily accessible whistleblowing policy, and handle complaints,Control The Scottish Governance Code’s principle of control states that “a well-run board will develop

https://scvo.scot/p/31557/2019/06/17/safeguarding-in-scotlands-voluntary-sector