staff:Champion user needs, build confidence, use data thoughtfully, and keep improving, even in small steps,We will help organisations of all sizes take meaningful, achievable steps towards greater digital confidence,Executive summary This document expands on the Call to Action above, providing a practical guide to how,be used as: a reference point for strategic conversations a prompt for reflection and discussion a guide,to prioritising next steps Not every organisation will act on every theme at once.

planning and transport – where and how we build houses, how those in outlying areas (rural and urban) stay,[iv] We also need to step back and consider how areas of policy which are not directly associated with,[xxii] This has been the focus of Scottish Government funded work being taken forward by SCVO and partners,physiotherapy, lunch clubs and digital help for older people to use phones/tablets etc., so they can keep in touch,guid=5b79f25d-3771-4b28-8b28-22fadee2356a [xxi] http://www.localpeopleleading.co.uk/ [xxii] Voluntary