Public service reform

The Scottish Government has embarked on a long-term programme of public service reform. For this reform to succeed, the voluntary sector must be recognised and involved as a key partner—not just in delivery, but in meaningfully shaping the future of services.

Voluntary organisations are already central to public service delivery across Scotland, bringing specialist expertise, deep community connections, and flexible, innovative approaches. This was recognised in the Christie Commission in 2011, as well as the Scottish Government's response to it.

The Covid-19 pandemic showed what’s possible when sectors collaborate effectively. Communities, voluntary organisations, and public bodies worked together at pace, overcoming barriers and delivering real outcomes. But as the crisis faded, so too has the spirit of innovation and partnership, replaced once again by transactional relationships and siloed working.

SCVO believes that any serious programme of reform must break this cycle. The voluntary sector must be treated as an equal partner, meaningfully involved in the design and delivery of services, with a shared focus on outcomes. As such, reform must be rooted in trust, collaboration, and a genuine commitment to doing things differently.

Latest briefings & policy papers

The latest public service reform briefings and policy papers from the policy team. Read more

Contact us

If you have any questions on public service reform, want to discuss our calls in more detail, or believe you have evidence, resources, or experiences that could support our work, please contact David Livey, Policy Manager.

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