Jason Railton (He/him)

One of the problems with delivering digital inclusion work is that there’s so many ways to do it. First, who are you delivering it for? What are you delivering? When, how and where will you deliver it? Do you have the buy-in? Are you doing it right? But what if we stopped seeing... Read more

Sometimes when people ask me what I do for a living, my heart sinks. That’s not because I don’t like what I do, or I don’t think it’s important, but because a common frustration those of us working in digital inclusion have shared is the lack of public understanding about what it... Read more

Digital is a tool—an enabler. When we stop using it more than it uses us, we have a problem. Read more

I’ve sometimes found working in digital inclusion to be frustrating. What we do, as a community, is often misunderstood. Digital exclusion can be a hidden inequality – and in our digital world few people can imagine what their lives would be like if they were disconnected. There... Read more

It’s the most wonderful time of the year… Before I’m berated for premature festive enthusiasm, I’d like to make it clear I’m referring to the release of this year’s Lloyd’s Consumer Digital Index. This is our most reliable and consistent indicator of the digital capabilities and... Read more

Digital inclusion is so important. It changes lives. But the message from this sometimes-hidden community is clear: there is an opportunity to take a new, more ethical, and much more sustainable path. We just need to think carefully about what we do next.  Read more

We want to live in a Scotland where everyone has the opportunity to get online, and to do that we need to make sure that digital inclusion is everyone’s responsibility. Read more

Who are the people that we instantly think of when we picture someone without the essential digital skills they need, and at risk of being left behind? For many, the first image that will come to mind is of an older retiree – someone whose working life wasn’t dominated by... Read more

It’s up to all of us to make sure the support is there for everyone that wants it.  Read more

The internet has been called ‘the great leveller’, making our access to services, products and opportunities easier and more affordable. But we are facing, once again, an unprecedented crisis. The cost of living is set to spiral, and millions of families will have tough choices... Read more