Mind the gap: what the public thinks about charities
This paper explores whether recent attacks on charities from politicians and the media have adversely affected the public?s attitude to the sector, based on the results of a poll carried out by Ipsos MORI. It is divided into three sections: general attitudes towards charities and their role; views on key issues such as lobbying, fundraising and executive pay; and ideas on how charities should respond. Key findings ?A third (32%) of the public say that their views towards charities have become more positive in the last three years, compared with almost a quarter (23%) who have become more negative. ?The top five concerns people have about charities are that they spend too much on executive pay (42%), are not transparent enough about their spending (36%) and spend too much abroad (29%), put pressure on people to donate (29%), and spend too much on running costs (26%). ?There is a gap between what the public thinks charities should be doing as opposed to what they think they are actually doing. For example, over half (56%) think that charities should be helping communities but just a third (35%) think they spend their time doing this. Conversely, 51% think that they should be raising money for good causes compared with 55% who feel that they spend their time on this. ?Half of people (47%) say they pay attention to evidence that an organisation is having an impact when making a donation, including one in ten (9%) who say that they pay ?extremely close attention? to understanding the difference an organisation makes.