Key actions Be a digital leader Build support for digital inclusion across the organisation Embed digital,Cross-organisation support It's crucial that there is support from senior management for digital inclusion,Involving people in the design of your approach can help embed digital inclusion more effectively and,Do they reflect the digital age we now live in?,But before we get there, it's important when you're designing your approach to digital inclusion that

Doing digital inclusion requires some level of resource.,It can be a commitment to using existing resources, including how your workforce embed digital practices,Key actions Invest in digital upskilling Protect time for workforce digital upskilling Map existing internal,inclusion activity.,Check out our Digital Inclusion Masterclass video 'Doing digital inclusion with limited resources': https

Champions.,people don’t need digital skills support.,workforce, either through learning new digital skills or acting as a Digital Champion to support others,Digital inclusion and digital skills are at the heart of the Scottish Government and COSLA's digital,Doing things digitally isn’t doing something additional or extra.

Being a Digital Champion is more about people than it is about digital.,Embedding digital inclusion support into your service can help.,This will vary from person to person and as a Digital Champion the most important thing you can do is,This approach is best suited to an ‘embedded Digital Champion’.,Most of the time, there are things we can do as Digital Champions to help explore these further and offer

Starting your digital inclusion journey Here are some key things to consider when planning your digital,inclusion support journey: What do your services users need? ,Who will be your Digital Motivator and Digital Champions? ,This could be staff training, funding, equipment or digital champion resources.,Let your service users and wider networks know about your digital inclusion support.

Link to poverty and inequality The profile of people who do not have essential digital skills is unsurprisingly,Therefore, we must be mindful of where time and resources are allocated in building digital inclusion,Organisations should consider their approach to digital upskilling and ensure that this forms a core,Many organisations have benefited from workplace Digital Champions programmes.,Initiatives like the National Digital Inclusion Network from Good Things Foundation are helpful for finding

Think of a time when you've supported someone to do something online or when you've shown someone how,That's what a Digital Champion does.,Could I be a Digital Champion?,A good Digital Champion is: Friendly, approachable, and eager to help others learn new skills A good,In fact, it actually makes you a better Digital Champion if you don’t know how to do everything.

There's lots a village hall can do to help people feel more confident about using digital, and give them,That’s what makes them ideal places to host digital champions! What can a village hall do?,Support local volunteers to become digital champions.,Digital champions are anyone that helps someone get online.,for supporting a learner.

Whether it’s improving a service, rethinking a process or doing user-testing.,“I don’t buy Nestle but I use Google and I need to do something about it” Dare to rethink how we engage,range of organisations—from health to environmental charities—Brani has developed a unique approach,Maddie has also been championing the Scottish Approach to Service Design and as one of the co- founders,As Head of Digital at Simon Community Scotland he leads on digital inclusion through the national Get

tools or approaches at all.,Support organisations need to champion service design and accessibility best practice through guidance,Our digital champions provided person-centred support to help people to get the most out of the devices,Digital tools, approaches and ways of working are embedded right across organisations throughout the,Staff teams have good cyber awareness and use digital tools safely. How do we get there?