the Scottish Charity Awards this year, but to win two of the categories (Campaign of the Year and Digital,mental health and not being able to access face to face services during the pandemic, we expanded to digital,platforms for our wellbeing services adding digital and telephone counselling, Zoom Coping with Change,workshops, befriending calls and a suite of digital self-help resources which have all been a major,By adding these digital services, we have become more accessible to people living in rural communities

Once you've been through this guide you may also find it helpful to explore our companion guides, Digital,inclusion: How to and Digital Champions: How to.

Doing digital inclusion requires some level of resource.,It can be a commitment to using existing resources, including how your workforce embed digital practices,Key actions Invest in digital upskilling Protect time for workforce digital upskilling Map existing internal,inclusion activity.,Check out our Digital Inclusion Masterclass video 'Doing digital inclusion with limited resources': https

Now that you've got a solid understanding of digital exclusion and how it affects the people you support,Key actions Be a digital leader Build support for digital inclusion across the organisation Embed digital,inclusion in your organisational policies and strategies Measure and review your impact Be a digital,Cross-organisation support It's crucial that there is support from senior management for digital inclusion,We've seen success where organisations set up a short-life-working-group to help guide this process.

digital inclusion journey.,digital skills Create a business case for embedding digital inclusion What problem are we trying to,You can find a collection of publications in our digital inclusion research library, but here are our,this to guide some user research.,Having a digitally confident workforce is an essential part of digital inclusion.

What is ‘place-based’ digital inclusion?,up to provide holistic support for supporting people online, taking a place-based approach to digital,inclusion supports a range of community-wide benefits for citizens.,With regular communication and personalized support, we are committed to bridging the digital divide,Our digital inclusion team will guide participants through practical exercises, offering hands-on experience

Information, resources and support We also provided practical information, resources and support.,your organisation, governance, fundraising, volunteering and much more. upscaled our activity on digital,capacity building in the voluntary sector with a particular focus on digital services, digital inclusion,young people, staff and employers Support services And we responded quickly to flex and adapt our support,tenants from our shared office space and managed IT client to work remotely using digital tools to do

Read more in our in-depth guide.,Read more in our in-depth guide.,John leads on SCVO’s digital checkup service and in-depth guides on topics such as AI.,As a seasoned strategist and coach, Brani guides nonprofits through the complexities of digital change,As Head of Digital at Simon Community Scotland he leads on digital inclusion through the national Get

This section gives you an overview to follow for any digital inclusion project.,The remaining sections of our guide provide the detail about each area.,Starting your digital inclusion journey Here are some key things to consider when planning your digital,inclusion support journey: What do your services users need? ,Let your service users and wider networks know about your digital inclusion support.

, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,See this guide from Cast on the principles behind developing good digital services. ,Remember the need to protect privacy and support good safeguarding practice where users are sharing personal,Think about issues around social and financial inclusion.,Association might need to give its tenants free WiFi, or a youth organisation might want to offer supported