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SCVO
Funding Scotland
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Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Understanding digital inclusion

Understanding the problem is essential before you start developing solutions.,digital skills Create a business case for embedding digital inclusion What problem are we trying to,Having a digitally confident workforce is an essential part of digital inclusion.,SCVO can help you design and deploy a workforce digital skills audit, and we'll even do a lovely report,digital inclusion for your organisation; The resources you will need to do this (see our section on

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion

Approach

Now that you've got a solid understanding of digital exclusion and how it affects the people you support,Key actions Be a digital leader Build support for digital inclusion across the organisation Embed digital,Cross-organisation support It's crucial that there is support from senior management for digital inclusion,Is there support during induction to help address any digital skills gaps, especially for people who,information and content' in the Essential Digital Skills framework.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach

Resource and sustainability

v=8cs3rnb_3tw Sustainability The idea of sustainability in digital inclusion is often misunderstood.,Digital inclusion cannot be sustained without ongoing resource, whether this is the purchase of devices,, provision of connectivity or even the availability of people to support digital skills.,When we refer to sustainability in digital inclusion we are really talking about making our efforts '

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/partnership/place-based-digital-inclusion/resource-and-sustainability

The five challenges

However, 15% of people lack foundation skills, and more than 1 in 4 lack essential digital skills.,Link to poverty and inequality The profile of people who do not have essential digital skills is unsurprisingly,digital skills.When developing essential digital skills, more fundamental issues around literacy often,Access to support to develop foundation and essential digital skills is least available where it’s needed,An essential prerequisite to helping people build their digital skills and confidence is a digitally

https://scvo.scot/support/digital/inclusion/roadmap/the-five-challenges-4

Designing your approach

Vision Work with local stakeholders to create a shared vision of what digital inclusion looks like in,For example: Your place-based digital inclusion initiative can be part of something bigger.,In this video, Rona from Capital City Partnership shares how they design digital literacy support within,Define clear, measurable goals for your digital inclusion initiatives.,SCVO place-based support Our FREE 3-session programme on place-based digital inclusion is designed to

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/partnership/place-based-digital-inclusion/designing-your-approach

Village halls as digital champions

That’s the same for digital skills: without the Essential Digital Skills and the motivation to use the,Support local volunteers to become digital champions.,Understand Essential Digital Skills.,Essential Digital Skills underpin everything we do online, and it’s important that people are able to,There are five Essential Digital Skills – learning about these will provide a great jumping off point

https://scvo.scot/support/village-community-halls/digital/digital-champions

Making change happen

Not understanding the importance or relevance of digital skills for the workforce or for supporting user,people don’t need digital skills support.,In 2024, 18% of people in Scotland don’t have Essential Digital Skills for Work (Page 29).,workforce, either through learning new digital skills or acting as a Digital Champion to support others,Digital inclusion and digital skills are at the heart of the Scottish Government and COSLA's digital

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/making-change-happen

Building your partnership

The core feature of place-based digital inclusion is partnership.,Successful initiatives rely on collaboration across sectors, recognising that digital inclusion is everyone's,To fully embrace the spirit of place-based digital inclusion we need organisations from every sector,skills, or donate old IT equipment for refurbishment.,understanding of ‘what works’.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/partnership/place-based-digital-inclusion/building-your-partnership

Your users

When you move a service online you need to understand how your users already engage with the digital,connectivity see our guide to Digital Inclusion., your service Start with platforms (apps/software) that they already use Skills The Essential Digital,Foundation Skills- Check if your users can do simple tasks like connecting to WiFi Essential Skills -,Preferred platforms A common pitfall when building digital services is a big list of essential requirements

https://scvo.scot/support/digital/guides/digital-services/your-users

You can find the whole range of our recorded webinars on the SCVO YouTube channel - as well as lots more videos curated for the voluntary sector in Scotland. Highlights We've picked some highlights for you here by topic, to get you started:

https://scvo.scot/events-training/recorded-webinars