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Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

DigiShift 69: How Carefree used digital skills to make a big change in 2 months

10:00-11:00, 28 June 2023
This event took place 3 months ago
John Fitzgerald
0131 474 8000

Join Charlotte Newman, the CEO of Carefree, as she shares how they condensed five years of learning into an eight-week product build. Carefree's multi-award-winning digital platform has recently undergone a significant rebuild to give their users the best version of their service that they could have imagined.

The previous platform was inextricably linked to a tech partner's booking API for open hotel inventory distribution. However, when the tech partner had to pivot their product, Carefree had no choice but to find a new underlying solution for theirs. Charlotte will share how her team took bold steps to mitigate as many bad consequences as possible and moved quickly to make sure they had the resources in place to support such a significant operational change.

The event will be a great opportunity to learn from Carefree's experience, especially for those who are interested in digital platform development. Charlotte will explain the collaborative culture that helped them take on the work together and pick up good practices to anticipate and avoid future problems. Attendees will also learn how Carefree built back and front-end systems for hotel partners to upload and manage their inventory, back-end systems for carer verification, account creation, and login, a front-end Breaks Hub for carers to search inventory, select dates and make payments, among other things.

If you are interested in learning how to manage a significant operational change, then this event is not to be missed. Join Charlotte Newman, the CEO of Carefree, and other industry experts to learn from their experiences and ask questions about how to apply these lessons to your own work. Register now to secure your spot and learn how to make your digital platform development process smoother and more efficient.

Who was the event aimed at?

This Digishift is for anyone that creates, delivers or supports third sector policy or frontline services.

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