Scottish Council for Voluntary Organisations

Conflicts of interest

It’s entirely natural for conflicts of interest to occur on charity and voluntary organisations’ boards. People that become trustees tend to be committed, energetic, and socially aware individuals, who, more often than not, are involved in other organisations, businesses and...

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/conflicts-of-interest

Handling complaints

Complaints can feel negative, but they give you the chance to learn and improve. You can also put things right for the person that has made the complaint. A clear complaints procedure will: give your board information about concerns, so they can suggest improvements and stop...

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/handling-complaints

Decision making and governance at your charity

The key choices you must make are: Whether you will have members How you will set up your governing body,Trustees and governance The legal duties of charity trustees are that they must: act in the interests,Our governance pages have more information about the roles and responsibilities of trustees, how to hold

https://scvo.scot/support/setting-up/decision-making

Governance of your village or community hall

Good governance matters because it underpins successful organisations.

https://scvo.scot/support/village-community-halls/governance

Record keeping

Your organisation will create lots of information while you carry out your activities. Some of this information is an important record of what you have done, and how you have made decisions. It needs to be securely stored. You need to be able to access these records for a range...

https://scvo.scot/support/running-your-organisation/governance/guidance-and-templates/record-keeping

Risk management

There are five key types of risk that can affect your voluntary organisation: Governance risks affect

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/risk-management

Trustee expenses

A well run and effective charity board should have a Trustees Expenses Policy that is clear and easy to use. This will: Ensure you have good controls over financial procedures to protect the assets of the organisation.Ensure you are acting with care and diligence when managing...

https://scvo.scot/support/running-your-organisation/governance/guidance-and-templates/trustee-expenses

Guidance & templates

We know how important it is to make sure your organisation is running well. But we also know it's a lot to think about - especially if you've got limited resources, are a small organisation or are just getting started. That's why we're providing you with some guidance and...

https://scvo.scot/support/running-your-organisation/governance/guidance-and-templates

Managing risks and problems

Risk management Risk management approach and policies Handling complaints Creating safety Safeguarding Health & Safety Conflicts of interest

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems

The Scottish Governance Code for the Third Sector

The Scottish Governance Code for the Third Sector is also available in PDF format: Download PDF The Scottish,Governance Code for the Third Sector is also available in text-only format: Download text-only Word

https://scvo.scot/support/running-your-organisation/governance/code

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