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SCVO
Funding Scotland
TFN



Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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Membership

Membership directory Our latest members Leuchie House We talked to Colin Leslie, communications and marketing,manager at Leuchie House who told us all about their organisation.,“Leuchie House provides short respite breaks and 24-hour care to people affected by neurological conditions,workshops, befriending calls and a suite of digital self-help resources which have all been a major,By adding these digital services, we have become more accessible to people living in rural communities

https://scvo.scot/membership

Reports and news

All the latest insights from our Digital team Reports Supporting workforce digital skills in local government,Throughout 2021 SCVO Digital worked with 19 local authorities to support workforce digital skills programmes,Workforce-Skills-in-Local-GovernmentDownload Place-based digital inclusion Our Digital Inclusion team,in social housing Since 2019 our Digital Inclusion team have been working with the social housing sector,SCVO Social Housing Digital Champions Network Evaluation (2020)

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/research-and-resources/reports-and-news

The way forward

We need a response that provides the right support, at the right time and in the right place.,To help, our team can provide: Support to benchmark and grow the digital capabilities of your workforce,An assessment of your organisation’s digital inclusion maturity In-house sessions to help develop your,approach to embedding digital inclusion Support to develop partnerships and new place-based approaches,/digital @digiscot

https://scvo.scot/support/digital/inclusion/roadmap/the-way-forward

The role of the Digital Motivator

They take a lead in role making their organisation more digitally confident, and support colleagues to,excellent Digital Champions Support Digital Champions to access learning opportunities Help co-deliver,They build support for digital skills development and recruit Digital Champions.,The Director of Customer Services initiates a Digital Champions programme to support adoption (Senior,Housing Services, Health and Care, and Travel and Parking.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/the-role-of-the-digital-motivator

Measuring impact

used for a variety of purposes: Reporting back to your senior manager and ensuring their continued support,of how many people they support, and extrapolate the results.,Digital Champions keep a tally or how many learners they’ve supported, and at the end of the week they,What further support would be helpful in your role as a Digital Champion?,webpage with a range of different media showcasing our learning and impact from a project in the social housing

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/measuring-impact

Case study: Partnership working in Renfrewshire Council

Renfrewshire Council is a leader in establishing a place-based approach to digital inclusion in Scotland,Through the development of a cross-sector partnership for action, ‘Citizen Voice’, and supported by SCVO,, agencies including the Council, housing associations, health authorities and voluntary sector organisations,have been brought together to understand and explore issues relating to digital exclusion across the,Champion Co-ordinator to address the capacity issues faced by organisations in supporting people online

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/partnership/case-study-partnership-working-in-renfrewshire-council

Planning your digital inclusion support

inclusion support journey: What do your services users need? ,Who will be your Digital Motivator and Digital Champions? ,They could help provide extra or niche support. How will you use the Digital Skills Toolkit? ,Let your service users and wider networks know about your digital inclusion support.,.”Chris Morrison, Business Support Officer, Hebridean Housing Partnership

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/planning

Engaging with a new learner

Before you start supporting someone to build their digital skills and confidence you will need to invest,Embedding digital inclusion support into your service can help.,This is a video from a tenant at West of Scotland Housing Association talking about the support she got,Providing digital skills support should be informal and fun, rather than an IT skills lesson.,Digital Champion Build digital skills support into everyday interactions You can help people to build

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/engaging-with-a-new-learner

Foundation digital skills

You will need to evaluate their base level to understand what support they will need from you.,Use our Essential Digital Skills check to measure your digital skills These are the Foundation Digital,People who don’t have all 7 Foundation Digital Skills are classed as ‘digitally excluded’.,We can also compare passwords to our house keys.,of fantastic resources to support your learner’s first digital steps.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/foundation-digital-skills

Essential digital skills

Credit Helper (Hyde Housing/Connecting Scotland) Essential Digital Skill: Problem-solving Problem-solving,For example, explain to your learner that their device is just like their house: burglars would look,for easy access points (like open windows and unlocked doors) but won’t break into a secured house.,What support does this individual need to achieve the greatest benefits to them of being online, whilst,, e.g. help setting up certain parental controls; Devoting additional time or resources to supporting

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/essential-digital-skills

Our work to help organisations grow their digital capacity is supported by: