digital inclusion journey.,You can find a collection of publications in our digital inclusion research library, but here are our,Questions you may want to consider as part of your user research can include: Do you have any digital,Making a business case for digital inclusion A business case can help make sense of the research you,digital inclusion for your organisation; The resources you will need to do this (see our section on

inclusion: a session for the wider workforce to introduce digital inclusion and build support for your,Digital Champions: a session for a smaller group to plan how you'll recruit, train, and support a dedicated,start, we recommend that you explore our 'understanding' webpage and do some research on digital inclusion,and user research.,Do our Digital Inclusion Maturity Check-up to identify where you already have strengths as an organisation

We had to adapt what we do at speed in response to the pandemic, making changes to our own working practices,employability community on basecamp Partnered with a range of stakeholders to build a Scotland focused research,Information, resources and support We also provided practical information, resources and support.,capacity building in the voluntary sector with a particular focus on digital services, digital inclusion,tenants from our shared office space and managed IT client to work remotely using digital tools to do

There's lots a village hall can do to help people feel more confident about using digital, and give them,That’s what makes them ideal places to host digital champions! What can a village hall do?,Support local volunteers to become digital champions.,Research shows that most people are still offline because they feel uncertain about online safety and,for supporting a learner.

those of us working in digital inclusion have shared is the lack of public understanding about what,That’s why Scotland’s Digital Inclusion Charter’s first pledge is all about Understanding.,digital inclusion in what you do Signing Scotland’s Digital Inclusion Charter and demonstrating your,How do you understand the needs of the people you work with in the context of the support they need?,Digital inclusion is complex and nuanced. It can be difficult to resource and deliver on.

There should also be consideration of the environmental cost in promoting digital inclusion.,Our digital inclusion infrastructure needs to provide options for people to access suitable devices to,Across Scotland there are countless voluntary sector organisations doing amazing work to tackle digital,The shelf-life of devices also raises questions around the environmental impact of digital inclusion,However, these organisations are typically under-resourced.

Embedding digital inclusion support into your service can help.,Build digital skills support into everyday interactions You can help people to build digital skills with,Don’t re-invent the wheel You can access lots of reliable and free resources to help with you as a Digital,You can access a range of curated resources on the Digital Champion hub on the Connecting Scotland website,Digital inclusion is about ensuring that everyone who wants to be, has equal opportunity to be online

same resource, and digital services will ensure that the sector is more agile and responsive to changing,Individual organisations use service design, user research and accessibility best practice in all their,Funders need to resource organisations to design services well and ensure they do not fund ‘solutions,(for example removing PDFs and replacing them with structured web pages) Doing some user research to,free up staff resource to focus on resource development and delivery.

. https://youtu.be/WkfB_391Iqo Planning prompts Sources of support Take SCVO’s Digital Check-up to assess,can embed digital inclusion in your core service delivery Protect your digital systems and data and,tools, along with guidance on supporting staff while working remotely Preventing Charity Fraud provides,resources to help you understand the risks and get the tools you need to better protect your charity,in communications and marketing Charity Comms have resources on crisis planning and social media for

What we do, and the benefits we bring, are constantly at risk if we do not have the support and funding,v=GZjK3UbuU_0 Our digital voluntary sector Digital inclusion Drawing on our strong track record for tackling,digital exclusion and our vision for a fairer, more digitally inclusive Scotland, in 2023 we launched,our ‘Making digital inclusion everyone’s responsibility: a roadmap for Scotland’.,Along with this valuable resource, our Digital Inclusion team continued building vital digital capacity