The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.
Digital training for The National Lottery Community Fund supported organisations
Organisations right across the voluntary sector rapidly turned to digital during the pandemic because there was no other option to keep in touch with people, keep working, and provide services. Everyone learned a huge amount during this forced experiment. Now it’s time to reflect and work out what to keep doing over the longer term. SCVO’s digital team are offering a free training programme, funded by the National Lottery Community Fund, this spring to support organisations to move forward on their digital journey.
About the programme
Course aims
Our re-designing your services series is designed to help support you to find and use digital tools, methods and ways of working to:
- Increase capacity,
- ease workload,
- manage time more effectively
- solve problems faster
- create time for creativity
Testimonials from recent participants on SCVO Digital training
Thanks for the session. I found it really interesting and it gave me a few new ways of thinking about problems we face and addressing things. Always like training where you get practical tips to apply in the work place.
Excellent session! As we had hybrid and remote working sprung on us with the pandemic it was great to stop and consider what is and isn't working and think about hitting the reset button to look at co-design and how to do things better.
I'll be recommending to my colleague if you run this again – I think there are a lot of people in our team who would enjoy and benefit from this.
I attended all 4 sessions. Great delivery, good information, new learning/knowledge already being put into practice. Looking at additional materials I can gather (book recommendations/websites) to help me going forward. Maddie is a great presenter – friendly, knowledgeable and helpful suggestions.
Great session, knowledgeable presenter who had a clear hands-on grasp and totally understood the topic- nailed it big time. Passionate, inspiring and personable. Go Maddie!!
When will the programme take place?
The programme is running during February and March, sessions will run on Zoom.
Who is this training for?
This dedicated programme is available free of charge to organisations holding active grants with The National Lottery Community Fund. Awards for All, Young Start, Community Led and Improving Lives.
How to apply
You can apply for your places on the SCVO website. For the monthly topical sessions, you can book onto whichever sessions work for your diary.
For the cohort-based training, you just need to sign up for the first event, and we will send you details for all subsequent sessions.
Programme details
Re-designing your services series
| Session title | Topic summary |
|---|---|
| 1. Working iteratively: what is it and how do you do it? Book 28 Feb | This session will support you to: - make projects more manageable - highlight blockers, increase team progress and build a stronger team in 15 minutes - make small yet impactful changes to your service - reflect quickly and meaningfully on what works, what doesn’t and what you can do next, creating a culture of constant improvement. |
| 2. How to work collaboratively in the hybrid office Book 9 March | This session will focus on tips and tools to collaborate effectively in a hybrid office and will provide an outline on how to improve collaboration across your team empowering employees to do their best work, creating freedom, autonomy, creativity and innovation. This session will support you to: - understand what collaboration means - create a collaborative culture - tools for collaborating |
| 3. Creating great teamwork in the hybrid office Book 16 March | This session will provide an outline on how to set and create a team agreement with your team, significantly increasing your teams communication; clarifying what is expected of each other allowing you to work harmoniously, no matter where your desk is. It will set out how your team will work in relation to processes and tools to cultural, values and accountability. Overall aim - This session will support you to: - understand principles of good team communication - create your own team communications guide |
| 4. Asynchronous working: what is it and how to do it Book 21 March | This session will support you to embrace the benefits of freedom that come with remote work, while helping your work to be the absolute best. Overall aim This session will address some of the misconceptions, and explain how you can use asynchronous work to have a better work experience: - increasing staff capacity - reducing time wasted in meetings - allowing you to get more done uninterrupted |
SCVO’s expertise
SCVO have been delivering support to help Scottish Voluntary organisations develop digital skills and design led approaches for 6+ years. Over the past year (June 2021-June 2022) we have worked directly with 600 participants in our targeted training which helps organisations to rethink and reimagine their services.
Our training lead Maddie Stark has over 20 years’ experience of managing and delivering services in the third sector and over 15 years of developing and delivering training in the third sector.
She has 7 years’ experience at SCVO of developing and delivering training and support to support the sector to reimagine and redesign services.
If there is anything further you would like to clarify before the course starts, please contact Maddie using
This programme has been funded by The National Lottery Community Fund (Scotland)
Our work to help organisations grow their digital capacity is supported by:
