, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,See this guide from Cast on the principles behind developing good digital services. ,Think about issues around social and financial inclusion.,Gathering user insight and feedback Embedding a short, easy survey in your outbound communication, for,Capturing user insight and feedback at key moments during their journey with you is much more meaningful

When you move a service online you need to understand how your users already engage with the digital,connectivity see our guide to Digital Inclusion.,Three key actions Measure the digital skills of your users Think about how your users will be accessing,It offers two short checklists that users can complete with your support.,This insight will let you choose an approach that strikes a balance between your ideal functionality,

Charity Change Collective, Julie Wilson-Dodd, Brani Milosevic and Ross McCulloch have been gathering insights,Read more in our in-depth guide.,Read more in our in-depth guide.,John leads on SCVO’s digital checkup service and in-depth guides on topics such as AI.,As Head of Digital at Simon Community Scotland he leads on digital inclusion through the national Get

your own hardware Software Skills, training and support Testing and learning Digital funding Taking,Skills, training and support Digital tools and platforms are constantly evolving, adding more and more,You can also access free digital support from a range of sources.,At SCVO we offer free dedicated digital support, and you can find a range of digital topics in our upcoming,For example: Digital funding Unfortunately, very few funders offer dedicated support for digital infrastructure

For example, our digital inclusion work, our Coronavirus Third Sector Info Hub, and our one-stop-shop,For example, our digital inclusion work, our Coronavirus Third Sector Info Hub, and our one-stop-shop,services, digital inclusion and remote working, and hosted a range of practical and discursive webinars,v=dKwzktQAPUE Digital An update on our work in digital participation, inclusion and evolution This year,Policy Insights into our policy work and how we have worked to support and advocate for the sector We

Here are helpful top tips and a detailed Guide on How to do Remote Working.,Start with the digital tools your users already know and use the Scottish Approach to Service Design,to believe in myself more; that my skills are unique and of value; and my opinions are valid and insightful,I learnt that my passion for inclusiveness and accessibility is inspiring.,My own evolution team and the participation team who have delivered the fabulous digital inclusion programme

Research-based charities will have crucial insights to contribute to national discussions.,Whether concerning food distribution, digital inclusion or many other things, the response to the pandemic,The pandemic has shone a light on the disadvantage faced by the least digitally engaged.,Space must be created for true co-design, collaboration, and meaningful user involvement to give Scotland,There are also over 250,000 trustees across Scotland who help manage, shape, and guide voluntary sector