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SCVO
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Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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Digital Motivators

Once you've been through this guide you may also find it helpful to explore our companion guides, Digital,inclusion: How to and Digital Champions: How to.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators

Recruiting Digital Champions

If Digital Motivators are changemakers, then Digital Champions are the agents of change.,skills A good listener Able to explain things in simple terms Understanding of people’s interests and motivations,Is it to support the digital skills of your workforce?,There are different types of Digital Champions (referenced in our Digital Champion Guide), and you should,and the current level of digital skills of the people you intend to support (intensity of support). 

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/recruiting-digital-champions

Supporting Digital Champions

Now that you’ve recruited your Digital Champions it’s time to think about how you provide ongoing support,Peer support Create a network for your Digital Champions to share best practice and celebrate their wins,As a Digital Motivator you have a role to play in nurturing this space and making sure that you contribute,Unite Technology Guides You can then begin to curate your own learning pathways on different topics.,them motivated: 1.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/supporting-digital-champions

Village halls as digital champions

about how you could support people with their device and connectivity needs: The skills to use a device,That’s the same for digital skills: without the Essential Digital Skills and the motivation to use the,Support local volunteers to become digital champions.,The motivation to get online is all about making the internet appealing.,for supporting a learner.

https://scvo.scot/support/village-community-halls/digital/digital-champions

Engaging with a new learner

Embedding digital inclusion support into your service can help.,This tells us that motivation is a key challenge for a Digital Champion.,As a Digital Champion, your goal is to keep your learner motivated and excited about being online.,Digital Champion Build digital skills support into everyday interactions You can help people to build,we’re focusing on motivation to developing digital skills.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/engaging-with-a-new-learner

Essential digital skills

friends, family and loved ones is a very popular motivator for getting a device and learning to use.,(Microsoft) Microsoft Outlook Guide (Microsoft) Essential Digital Skill: Handling Information and Content,Champion Guide.,Before you leave, you can check out the last part of the Digital Motivator Guide: measuring impact or,use the navigation panel to revisit any content from either guide.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/essential-digital-skills

Planning your digital inclusion support

The remaining sections of our guide provide the detail about each area.,Activities based on need and personal motivations are more likely to succeed.,Who will be your Digital Motivator and Digital Champions? ,They could help provide extra or niche support. How will you use the Digital Skills Toolkit? ,Let your service users and wider networks know about your digital inclusion support.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/planning

User insight

Gaining insight into what kind of support your users need is key.,These needs should guide your digital inclusion project.,Supporting someone to improve their digital skills will need you to explore their access to a device,Motivation You will need to motivate people by keeping your digital inclusion support person-centred.,Some motivation scoping questions are already built into the Essential Digital Skills Toolkit.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/user-insight

Measuring impact

of how many people they support, and extrapolate the results.,Digital Champions keep a tally or how many learners they’ve supported, and at the end of the week they,What further support would be helpful in your role as a Digital Champion?,You can come up with some prompt questions to guide your conversation, and it can always be edited later,This is what we used in SCVO (paid version) to create our What is a Digital Motivator video.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/measuring-impact

The role of the Digital Champion

It can also feel like a big responsibility and this guide is here to help support you.,listener Able to explain things in simple terms Understanding of people’s interests and motivations for,In this guide we will use the term ‘Digital Champions’ to cover all these terms.,She is supported by the community centre staff and provides digital skills support every Wednesday between,They have their primary job to do, but they incorporate digital ‘nudges’ in this support.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/the-role-of-the-digital-champion

Our work to help organisations grow their digital capacity is supported by: