Digital inclusion maturity assessment

Every organisation is different, and every organisation will have a different digital inclusion journey. However, there are some common themes that need to be considered when embedding digital inclusion:

• A solid understanding of how digital exclusion impacts on the people you work with;
• An approach to delivering digital inclusion support that responds to the identified needs;
• The resource to help deliver your planned activity;
• Partnerships and collaboration because no one can do this alone.

Our digital inclusion team have developed a framework under these four themes to help organisations identify their strengths and any gaps. This can then serve as a roadmap for further development, as well as providing a baseline to measure your progress against in 6 or 12 months time.

Currently, we administer the digital inclusion maturity assessment over a 30-minute video call. This gives us the time to better understand where your organisation is at on its journey, and helps contextualise your work. We then share this information back with you, along with a plan and some recommendations for next steps. We recommend you do this at the start of your journey so that you can focus your time and efforts where it can have the biggest impact.

We recommend this assessment is undertaken by someone with a managerial or senior role in an organisation.

If you'd like to book a call with one of our team to undertake a baseline digital maturity assessment just send us an email:

digital@scvo.scot