Scottish Council for Voluntary Organisations

Community building platforms

They are places people can come to ask you questions and get peer support.,You set up a group (some people call them forums) on a platform and decide how publicly visible it will,They sign up with an email address or mobile phone number.,Then they have access and can post text, images and files to the group.,Every time someone posts a new question or starts a conversation others can reply, forming a ‘thread’

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/research-and-resources/tools-functionality/community-building

New service delivery models

contact page – with a shift to remote working, you will need to set up a divert to mobile or cloud-based,Both platforms can be set up to send auto-replies and do some basic tagging of questions.,Pinned posts that stay at the top of your feed are useful for this. ,is more accessible and just as quick to post.,The Catalyst have an excellent guide to getting started with Zoom.

https://scvo.scot/support/digital/service-delivery

The role of the Digital Champion

Example:Sanjay is supporting Ellen to set up a social media account.,Jim’s excited at the idea of getting online but he doesn’t know where to start.,Example:Brenda wants to spend some of her free time supporting people to get online.,Githa shows her some websites to look up local classes and social groups, and Mary starts going to a,to help out and ensure everyone gets the support they need.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/the-role-of-the-digital-champion

Project outlines for different size websites

For example, you might feature your address, opening hours, and ways of getting in contact.,There are off-the-shelf tools to make sites like this, and you should be able to get it done in less,you might include a list of upcoming events with booking links, or a page with a list of recent blog posts,For example, a secure and branded donation form for individual supporters, an archive of blog posts,,work on design and/or content, it may become a bigger project where you need outside expertise and support

https://scvo.scot/support/digital/guides/website/different-size-websites

eLearning and Virtual Learning Environments

You can also groups posts into learning units in Facebook groups, to create a course with topic folders,Creating a course Weigh up the cost-benefits of the time it will take to create a course.,Content creation and set up will take time.,Think about the minimum you need to get started and check how much flexibility your platform would offer,have developed the Learn My Way platform to deliver digital skills courses Oxfordshire Breastfeeding Support

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/research-and-resources/tools-functionality/elearning

Essential digital skills

and media links I can log in remotely to my email and other work-related communication tools I can post,Started with Zoom (GCF Global) Social Media Facts and Advice for Parents (Internet Matters) Microsoft,Started with Google Maps (Google) How to Use NearMe (NHS NearMe) Using Public Services Online (Learn,Started with Trello (Trello) Microsoft 365 (Microsoft) Essential Digital Skill: Being safe, legal and,, e.g. help setting up certain parental controls; Devoting additional time or resources to supporting

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/essential-digital-skills

Host an event

highlight your work, generate discussion, create networking opportunities, share good practice and support,looking for a mix of topics and formats that will give people working in a wide range of different settings,This year we're particularly keen to see collaborative event ideas, so consider if you could team up,capacities and setup options Theatre-style rooms for over 100 delegates Round table-style rooms for up,Get in touch to tell us all about what you could bring to the event!

https://scvo.scot/the-gathering/host-an-event

You'll walk away with practical tools and tips to start applying design thinking to your organization's,Maddie Stark chairing 2:30 10 minute break before final talks, grab and go 2:40 How to develop your post,How to develop your post-AI digital strategy 3:00 Closing thoughts, reflection and wrap up Sum up the,Her role involves supporting all shapes and sizes of organisations in the voluntary sector, with setting,up, governance and day-to-day running.

https://scvo.scot/support/digital/diginext-event-information

The five challenges

Over the past few years, more telecoms providers have started offering ‘social tariffs;’ providing low-cost,2018, BT, who are under statutory obligation to provide a social tariff, have improved their offer, upping,Other telecoms providers have also started to offer voluntary social tariffs.,Remote and rural communities are more likely to struggle to get a reliable and sufficient mobile connection,The 3G network will start to switch off in 2024.

https://scvo.scot/support/digital/inclusion/roadmap/the-five-challenges-3