Scottish Council for Voluntary Organisations

Handling complaints

Complaints can feel negative, but they give you the chance to learn and improve. You can also put things right for the person that has made the complaint. A clear complaints procedure will: give your board information about concerns, so they can suggest improvements and stop...

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/handling-complaints

Conflicts of interest

It’s entirely natural for conflicts of interest to occur on charity and voluntary organisations’ boards. People that become trustees tend to be committed, energetic, and socially aware individuals, who, more often than not, are involved in other organisations, businesses and...

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/conflicts-of-interest

Implications of the Scottish budget for the voluntary sector

Online 27 January 2026 Webinar
Policy & influencing Learning & development

https://scvo.scot/events-training/calendar/a1vP100000PINEHIA5/implications-of-the-scottish-budget-for-the-voluntary-sector

The Scottish Governance Code for the Third Sector

The Scottish Governance Code for the Third Sector is also available in PDF format: Download PDF The Scottish,Governance Code for the Third Sector is also available in text-only format: Download text-only Word

https://scvo.scot/support/running-your-organisation/governance/code

When Trustees behave badly: managing conflict and misconduct in the boardroom

Turcan Connell
In-person (Moorfoot room) 11:00-12:00
Leadership Governance, strategy & legal

https://scvo.scot/the-gathering/events/a1vP100000QTIYrIAP/when-trustees-behave-badly-managing-conflict-and-misconduct-in-the-boardroom

Championing a human rights culture

Scottish Government (in partnership with THRE and the Poverty Alliance)
In-person (Harris room) 15:00-16:00
Leadership Equalities & human rights Policy

https://scvo.scot/the-gathering/events/a1vP100000QLhKjIAL/championing-a-human-rights-culture

Election 2026: what it means for the future of Scotland and your work

University of Glasgow, Centre for Public Policy
In-person (Sidlaw auditorium) 13:30-14:30
Policy

https://scvo.scot/the-gathering/events/a1vP100000QTcMHIA1/election-2026-what-it-means-for-the-future-of-scotland-and-your-work

The Scottish Governance Code for the Third Sector - Introduction

This governance code is a statement of best practice.,It sets out the core principles and key elements of good governance for the voluntary sector in Scotland,We, Scotland’s Third Sector Governance Forum, originally developed the code in 2018.,About us We are Scotland’s Third Sector Governance Forum.,We are a small group of people with a big ambition to improve governance in the third sector.

https://scvo.scot/support/running-your-organisation/governance/code/introduction

Record keeping

Your organisation will create lots of information while you carry out your activities. Some of this information is an important record of what you have done, and how you have made decisions. It needs to be securely stored. You need to be able to access these records for a range...

https://scvo.scot/support/running-your-organisation/governance/guidance-and-templates/record-keeping

Risk management

There are five key types of risk that can affect your voluntary organisation: Governance risks affect

https://scvo.scot/support/running-your-organisation/governance/risks-and-problems/risk-management

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