Our greatest success is the care and respite we consistently deliver to people in desperate need of a,attracted to join SCVO as members because SCVO is a driving force within Scotland’s charity sector, championing,workshops, befriending calls and a suite of digital self-help resources which have all been a major,By adding these digital services, we have become more accessible to people living in rural communities,Additionally, SCVO’s values resonate with values that Cancer Support Scotland strive to deliver daily

What is a Digital Champion?,Is it to support the digital skills of your workforce?,There are different types of Digital Champions (referenced in our Digital Champion Guide), and you should,, the number of Digital Champions you have versus the number of people you’re supporting (workload),,and the current level of digital skills of the people you intend to support (intensity of support). 

Now that you’ve recruited your Digital Champions it’s time to think about how you provide ongoing support,You may even want to encourage some Digital Champions to take the lead on developing or co-delivering,Peer support Create a network for your Digital Champions to share best practice and celebrate their wins,Usually, Digital Champions can advance through the different tiers based on how many people they support,Impact Stories Being able to quantify how many people have been supported by your Digital Champions is

Digital Champions to build their skills and confidence What is a Digital Champion?,They are also likely to have most of the digital skills to offer others support.,Especially when delivering support through regular informal interactions.,Digital Champions often provide support to their colleagues too.,“Digital Champions are on hand to help and guide participants and have benefited from increased confidence

Manage the demand on your Digital Champions.,of Digital Champions trained Number of training sessions delivered Training satisfaction ratings Number,Digital Champions keep a tally or how many learners they’ve supported, and at the end of the week they,How confident do you feel as a Digital Champion?,What further support would be helpful in your role as a Digital Champion?

Doing digital inclusion requires some level of resource.,It can be a commitment to using existing resources, including how your workforce embed digital practices,Key actions Invest in digital upskilling Protect time for workforce digital upskilling Map existing internal,existing external resources In this section we share the different ways an organisation can resource digital,Check out our Digital Inclusion Masterclass video 'Doing digital inclusion with limited resources': https

Digital inclusion is a team effort, so we've designed a series of workshops that we can deliver in-house,inclusion: a session for the wider workforce to introduce digital inclusion and build support for your,Digital Champions: a session for a smaller group to plan how you'll recruit, train, and support a dedicated,team of Digital Champions.,This will help guide your conversations with our team.

How we deliver Digital Champion support has changed throughout the course of the pandemic.,Usually, Digital Champion support would be face-to-face, however, lockdown restrictions have meant a,Face-to-face support Working face to face with learners can look different for each digital champion;,Remote support A key challenge for Digital Champions during lockdown restrictions has been delivering,Normally, a Digital Champion would support someone with their digital skills face-to-face in a setting

v=8cs3rnb_3tw Sustainability The idea of sustainability in digital inclusion is often misunderstood.,Digital inclusion cannot be sustained without ongoing resource, whether this is the purchase of devices,, provision of connectivity or even the availability of people to support digital skills.,When we refer to sustainability in digital inclusion we are really talking about making our efforts '

The remaining sections of our guide provide the detail about each area.,Who will be your Digital Motivator and Digital Champions? ,Get the right people to drive and deliver your digital inclusion activities. It's vital to success!,This could be staff training, funding, equipment or digital champion resources.,Let your service users and wider networks know about your digital inclusion support.