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SCVO
Funding Scotland
TFN
 




Supporting Scotland's vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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Essential digital skills

Digital Champion Every year, Lloyds Bank publishes its Essential Digital Skills Report.,Essential Digital Skills for Life Essential Digital Skills for Life are the skills that we use in our,Internet and digital apps/products/services Essential Digital Skills for Work Essential Digital Skills,(Microsoft) Microsoft Outlook Guide (Microsoft) Essential Digital Skill: Handling Information and Content,Champion Guide.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/essential-digital-skills

The role of the Digital Champion

It can also feel like a big responsibility and this guide is here to help support you.,Being a Digital Champion is more about people skills than it is about digital skills.,Top Tip You can use SCVO’s Essential Digital Skills Check-up to help measure these skills.,In this guide we will use the term ‘Digital Champions’ to cover all these terms.,She is supported by the community centre staff and provides digital skills support every Wednesday between

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/the-role-of-the-digital-champion

Your Digital Champions

Digital Champions to build their skills and confidence What is a Digital Champion?,They are also likely to have most of the digital skills to offer others support.,You can use our Essential Digital Skills Checklists to help measure these skills.,Digital Champions often provide support to their colleagues too.,“Digital Champions are on hand to help and guide participants and have benefited from increased confidence

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions-2

Approach

Are you going to focus on helping people build their digital skills and confidence?,Key actions Be a digital leader Build support for digital inclusion across the organisation Embed digital,Are there opportunities to undertake digital skills learning during work time?,Is there support during induction to help address any digital skills gaps, especially for people who,information and content' in the Essential Digital Skills framework.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach

Delivering support

Digital Champion Remote support A key challenge for Digital Champions during lockdown restrictions has,Normally, a Digital Champion would support someone with their digital skills face-to-face in a setting,If you’ve already covered the Foundation Digital Skills you can move onto Essential Digital Skills for,See our section on Essential Digital Skills for further ideas and resources.,Digital skills support won’t always be separate from other things going on in a person’s life.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/delivering-support

Engaging with a new learner

Before you start supporting someone to build their digital skills and confidence you will need to invest,Providing digital skills support should be informal and fun, rather than an IT skills lesson.,Digital Champion Build digital skills support into everyday interactions You can help people to build,This will allow you to focus your time on delivering skills support.,See our section on Essential Digital Skills: Being safe, legal and confident online. 

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/engaging-with-a-new-learner

Village halls as digital champions

That’s the same for digital skills: without the Essential Digital Skills and the motivation to use the,Support local volunteers to become digital champions.,Understand Essential Digital Skills.,Essential Digital Skills underpin everything we do online, and it’s important that people are able to,There are five Essential Digital Skills – learning about these will provide a great jumping off point

https://scvo.scot/support/village-community-halls/digital/digital-champions

Measuring impact

skills programme.,Manage the demand on your Digital Champions.,Essentially, you can measure activity over the course of a week, with Digital Champions keeping a tally,Digital Champions keep a tally or how many learners they’ve supported, and at the end of the week they,What further support would be helpful in your role as a Digital Champion?

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-motivators/measuring-impact

Planning your digital inclusion support

The remaining sections of our guide provide the detail about each area.,Who will be your Digital Motivator and Digital Champions? ,Our Digital Skills Toolkit can help to inform this. What good practice is out there? ,They could help provide extra or niche support. How will you use the Digital Skills Toolkit? ,This could be staff training, funding, equipment or digital champion resources.

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/planning

Fife Council launch workforce digital skills support network

to embed digital skills support for all employees across the council.,The network of Digital Champions (DCs), supported by Digital Leaders (DLs), will encourage small sustainable,digital nudges to support everyone’s digital skills.,staff into self-guided learning to support themselves.,Each Digital Leader will support Digital Champions (DCs) who will deliver peer support within their service

https://scvo.scot/p/60127/2023/06/06/fife-council-launch-workforce-digital-skills-support-network

Our work to help organisations grow their digital capacity is supported by: