John Fitzgerald

An overview of the Caddy system as developed by Citizen's Advice in Greater Manchester Read more

In this blog we’re wrapping up and reflecting on a year of work helping charities of all sizes to boost their digital capability. We’ve reviewed our year internally, and shared some highlights with our funders. We decided we could share our reflections more widely, too. As always... Read more

Introducing our new digital strategy playbook, designed to help you lead your team in effective conversations about digital strategy. Read more

Why are we still talking about digital in 2024? Because change is a constant. Read more

Can you have a strategy for an emerging, frothy technology like AI? Yes, you can, but it needs to be realistic and flexible. In this blog, I’ll highlight some of the areas you should cover. We’ll expand on this in our AI guide for the voluntary sector.  Read more

Generated by Stable Diffusion. Prompt: a photograph of an astronaut riding a horse Tools like ChatGPT, Google Bard and Stable Diffusion have been hitting the headlines since the start of the year. Why all the hype about generative AI? We’re not all going to get replaced or turned... Read more

Quite a few of the charities we support with digital change ask for help with framing their digital strategy. Sometimes people ask us if we have a template for a digital strategy. I never share one, because a good strategy needs to be your own, not something off the shelf. But... Read more

Ever get that niggling feeling that things could be working better, but you’re not sure how to fix them? This can be a real problem with digital, which seems like it’s constantly on the move. Just as you think you’re bang up to date, along comes something new that you feel under... Read more

Following the success of The Gathering 2022, John Fitzgerald reflects on the dilemma of holding in-person events. Earlier this month, we launched our new Digital Call to Action at an in-person event, ahead of an online launch a week later. After the in-person event, a few people... Read more

In this second blog on our digital checkup learning, I’m looking at whether organisation size has a big effect on checkup scores. We know that larger organisations often have a bit more internal expertise, if they have an internal IT department. And some areas of digital and... Read more