John Fitzgerald

One of the questions we are asked most frequently at the moment is whether using AI is bad for the environment. And what should an AI policy say about environmental impacts? This is an area that can get complicated. Robust numbers are very hard to find, and numbers without... Read more

When I ask people in charities ‘who is using AI in your organisation?’ over 90% of people say ‘yes’. That’s a very big change from when I asked the question about a year ago. Then it was around 33-45%. There’s still a big governance gap to close, as very few organisations have an... Read more

At SCVO, we’ve just finalised our first AI policy guidelines. Here’s some background on how we put them together. Since SCVO have been advising and supporting charities of all sizes to use AI responsibly since May 2023, you might wonder why it’s taken a while to finalise our own... Read more

An overview of the Caddy system as developed by Citizen's Advice in Greater Manchester Read more

In this blog we’re wrapping up and reflecting on a year of work helping charities of all sizes to boost their digital capability. We’ve reviewed our year internally, and shared some highlights with our funders. We decided we could share our reflections more widely, too. As always... Read more

Introducing our new digital strategy playbook, designed to help you lead your team in effective conversations about digital strategy. Read more

Why are we still talking about digital in 2024? Because change is a constant. Read more

Can you have a strategy for an emerging, frothy technology like AI? Yes, you can, but it needs to be realistic and flexible. In this blog, I’ll highlight some of the areas you should cover. We’ll expand on this in our AI guide for the voluntary sector.  Read more

Generated by Stable Diffusion. Prompt: a photograph of an astronaut riding a horse Tools like ChatGPT, Google Bard and Stable Diffusion have been hitting the headlines since the start of the year. Why all the hype about generative AI? We’re not all going to get replaced or turned... Read more

Quite a few of the charities we support with digital change ask for help with framing their digital strategy. Sometimes people ask us if we have a template for a digital strategy. I never share one, because a good strategy needs to be your own, not something off the shelf. But... Read more