Perhaps you were trying to find one of the pages below:
This means you need to have someone available to respond, or a chatbot that offers a high quality service,Most tools will let you only show the chatbox when you are able to respond.,Service remit It is important that your users and responders are clear about the remit of the webchat,Record of discussion You need to consider if your users can access the service anonymously, and whether,Charities using this tool ‘We are with you’ offer a webchat service to support people dealing with addiction
https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/research-and-resources/tools-functionality/webchat
When you move a service online you need to understand how your users already engage with the digital,need to help your users to get online, develop their skills or access devices and connectivity see our guide,It offers two short checklists that users can complete with your support.,Digital tools will also usually have guidance to help users, for example Facebook navigation assistant,This insight will let you choose an approach that strikes a balance between your ideal functionality,
https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/your-users
What you do next depends on what kind of services you're providing, who you're working with and what,your applications for grants the best chance of success, and ideas of lots of kinds of fundraising: Guide,SCVO members can access premium content and functionality: Funding Scotland Good governance Your management,and train new trusteesOur Governance check-up tool, giving you bespoke guidance on what your board needs,regulation that may affect youBusiness planning and development, and financesHow to be confident using digital
https://scvo.scot/support/setting-up/next-steps
2007, encouraging public bodies and voluntary organisations to use the framework to guide decisions,,2007, advocating for the NPF to guide the decisions and actions of public bodies and other organisations,Many of these people play crucial roles in the delivery of public services or projects and services funded,Statistics Centre of Excellence (ESCoE), has been commissioned by the Department for Department for Digital,public authorities and organisations to consider the National Outcomes when carrying out their devolved functions
https://scvo.scot/p/60157/2023/06/12/review-of-national-outcomes-2023-scvo-response-to-call-for-evidence
Lockdown had an immediate effect on the way we engaged our service users at Forres Online.,Our Digital Participation Charter Fund supported weekly drop-in sessions and our monthly outreach visits,As well as digital skills support, many people needed connectivity as they didn’t have access at home,They in turn referred people who already had digital devices but needed extra support.,We will be able to expand our services to suit our learners and volunteers.
https://scvo.scot/p/42636/2021/03/09/getting-digital-during-lockdown-now-thats-a-fact