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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

Tools & functionality

Digital tools are the apps and software that your users will access to engage with your online service delivery. This page provides an overview of some of the most commonly used tools in the charity sector. It aims to give concise practical guidance that you can then build on as you research for your own situation.  

Three top tips 

  • Find an organisation that has already used the tool you like and learn from them. 
  • Choose tools that are available to everyone. This keeps costs low and removes the need for complicated briefs to developers. 
  • Be clear about service remit with your users and your team (staff and volunteers). 

Common tools 

These are common ways to deliver digital services. We have included examples of tools that we know are used by many charities already. You should do your own further research before deciding which tools are right for your users and your service.  

Many digital services will require a combination of more than one tool. Our partners The Catalyst are creating service recipes- practical guides that describe how charities have used tools in combination to deliver digital services.

Resources

 

Service recipes

Many digital services will require a combination of more than one tool. As part of the Catalyst initiative service recipes are being developed– these practical guides describe how charities have used tools in combination to deliver digital services.

 

Charity digital trust

Discounted software and digital guides and news 

 

Digital design toolkit

The Digital Toolkit is a set of tools and resources for anyone in the nonprofit sector who wants to learn about digital design and hone their skills. You can use the tools and activities to get your project set up, figure our your next steps with digital and get buy-in from stakeholders. The Digital Toolkit is based on methods that have been tried and tested with over 500 charities.
by Cast

Last modified on 26 July 2022

Our work to help organisations grow their digital capacity is supported by: