The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.
- SCVO
- Support & learning
- Support & learning blog
Support & learning blog
This is the second of our two-part report on the Digital Participation Charter pilot research - to read part one click here. Charter Commitments We asked participants to give us specific examples of how they had met, somewhat met or exceeded their Charter commitments. “We have... Read more
Currently one in five people in Scotland lack essential digital skills. These are the skills of communicating, handling information and content, transacting, problem solving and being safe and legal online This equips everyone to fully participate in modern day to day life. The... Read more
Cyber Essentials is like an MOT test for your car – it confirms that your IT systems have passed a key set of standards. If you can show that your organisation is meeting the security standards in Cyber Essentials, you can be confident that you have some protection against the... Read more
Last week the Charity Commission in England and Wales published its report into the safeguarding failures at Oxfam, which has determined to learn from past mistakes and implement the commission’s recommendations. The report should be vital reading for any trustee as it contains... Read more
Last week saw the release of the Lloyds Bank 2019 Consumer Digital Index and the Ofcom Adults: Media use and attitudes report 2019. These two reports contain key insights into the ways that different groups engage with the word through digital means, as well as highlighting those... Read more
Police Scotland are supporting Team Cyber UK’s phishing campaign on 7 June (co-ordinated by City of London Police) which just happens to tie in with National Fish and Chip Day, using this as an opportunity to put a cyber spin to the day - #MulletOver. The aim of the campaign is... Read more
When I started at SCVO three years ago, we maintained a wide portfolio of websites developed in different languages and technology stacks, including WordPress, bespoke ASP.NET, and PHP/MySQL. We also had a strategic direction to move all business data from separate databases into... Read more
I have been working on the Volunteering in NHSScotland Programme, hosted by Healthcare Improvement Scotland, for almost three years now. Our programme is staffed by myself and my manager, Alan Bigham. We support NHS Boards to ensure their volunteer programmes are safe, effective... Read more
In these days of busy, stressful lives, where one in four people suffer from mental health issues like depression and anxiety, it’s heartening to know that there are alternative solutions that don’t involve medication or therapy. Volunteering to help others can reduce stress... Read more
#IWill ambassador Mhairi McCann, aged 19, writes on how she became an #IWill Ambassador, the barriers she faced and why it’s important to celebrate young volunteers. Mhairi became an #IWill Ambassador in 2018 for her volunteering commitment to Scottish SPCA, Eco-Schools... Read more
The following blog is by Sally, who has been supported by Home-Start Glasgow South, as part of our #VolunteersWeekScot series: I’ve been blind all my life but never needed to ask for support before. I truly believed that I could embark on the journey of motherhood without any... Read more
Last year my life completely changed. Out of nowhere I suffered a stroke. I was completely taken by surprise, there were no warning signs. I woke up during the night and I just knew something was wrong. My husband, Joe thought I had just fallen out of the bed and hit my head. My... Read more
At Macmillan In Scotland we have over 1000 volunteers who dedicate their time and give so selflessly. So surely the impact is easy to quantify? Not in a traditional sense, where organisations are still focussed on counting things - number of volunteers, number of service users... Read more
1-7 June is Volunteers’ Week – a chance to celebrate and say thank you for the fantastic contribution millions of volunteers make across the UK. It’s also an opportunity to promote the diversity, value and power of volunteering in all its forms – from front line operational work... Read more
SCVO have just updated our charity bank account comparison table which we do every year. This offers a chance to remind trustees that they should also be regularly reviewing the financial management of their organisation to ensure it’s as effective as possible. OSCR have some... Read more
Annual reports matter because of what they represent and what they can do. So, if you dread having to prepare your annual report and look at it as a chore, then you’re missing a trick. Your annual report is an ideal opportunity to tell your story. You can showcase your... Read more
Around 1 in 5 adults in Scotland do not have the digital skills that they need to make the most of new digital technology. The divide is becoming narrower but deeper, and the people who don’t have digital skills are also likely to face other types of disadvantage, such as poverty... Read more
In Part 1 of this blog, we looked at what insights we gained from a year of running a digital checkup and offering support calls. In this post, we look at what we learned about how this worked as a service. Just over a year ago, we went live with a beta version of our online... Read more
Find out how our first Digital Motivators in Housing Bootcamp went and how you can get involved in our future cohorts before applications close on 31st May. "I heard there are more smart phones than toothbrushes in the world!" This was just one of the many interesting discussion... Read more
What we’ve learned from a year of digital checkups At SCVO we’ve been running an online digital health check and follow-up for support for over a year. About 200 charities have taken the self-assessment, and over 60 of these have had follow-up support via a one-to-one phone call... Read more
Overview: There are an estimated 788,000 unpaid carers in Scotland, including 44,000 carers under the age of 18. A network of over 60 local carers centres exist across the Scotland to provide support services to carers in their local communities. These organisations range in size... Read more
Every year ‘Digital Leaders’ recognise the work of organisations and inspirational individuals working to make the most of the digital world. Last year Gillian Docherty- CEO for Scotland’s Data Lab was the overall winner. The fantastic work taking place across Scotland is well... Read more
For many of us the digital age has brought about new and ever more convenient ways of going about our day to day lives. Whether it’s doing our online banking, ordering the weekly food shop or buying presents for that family member whose birthday we forgot; digitalisation has... Read more
Diane Webb - Digital Policy Lead at Renfrewshire Council - writes here about sourcing an affordable laptop for a young man starting an apprenticeship. This brings to life the challenges outlined in reports such as “Switched on, digital access for all”, recently published by the... Read more
Spring is the season of new beginnings, which in terms of good governance can mean taking a look at recruiting new trustees to ensure your board is as effective as it can be. Effectiveness is one of the five principles of the Scottish Governance Code for the Third Sector which... Read more
Today marks the start of our first ever Cyber Scotland Week, centred around the National Cyber Security Centre’s (NCSC) CYBERUK, taking place on 24-25 April in Glasgow. This Scottish Government initiative raises awareness of the importance of cyber resilience to our citizens... Read more
It’s nearly one whole year since GDPR came into force, shortly followed by the Data Protection Act 2018 and things seem to have calmed down after the flurry of enquiries SCVO received in the weeks leading up to 25th May last year. But, to be honest – I’m a bit concerned, surely... Read more
There’s a lot of pressure on the third sector to become less dependent on grants and look at other ways of raising money. Any successful charity needs to have a diverse range of funding sources and income generation through trading can be an attractive prospect. But there are a... Read more
My late mother was fascinated by the digital age even though at that time it hadn’t gained the public consumption traction that it has today. We were all just dipping our toes in, googly-eyed with awe at all the shiny new technology that promised a life of ease and connectivity... Read more
Two years ago, I applied for a post in Govan Housing Association as their Digital Inclusion Worker. Coming from a CLD background the advert used all my favourite words; empowerment, inclusion and informal education, but I still remember my first thought being “Why would a... Read more
For so many of us being engaged digitally seems like such a natural part of our day. We check the weather and the news, we engage with people we know (or would like to), we bank, we shop…all elements of our everyday lives. But, often the people who could benefit most from being... Read more
Below is a blog by the team at North Ayrshire Women’s Aid, outlining their activities which have been supported by the Digital Participation Charter Fund: 'The Universal Women project began in March 2018, initially as a way to support the women in our service cope with the... Read more
The term “digital by default” trips off the tongue very easily in modern society, however for many members of our communities, going digital can be a very daunting task indeed. Having been appointed as Parkhead CAB’s new Digital Advisor at the end of 2018, I have been working to... Read more
We know you’re out there… Do you have a third sector hero that you know and admire? Someone who goes that extra mile and shows commitment and drive? I think we all do. Well now’s your chance to shine a light on them, and give them the recognition they deserve by nominating them... Read more
Camphill Blair Drummond offers a home, meaningful activities and opportunities for personal development to adults with learning disabilities and other special needs. Back in April 2017 an email came into the community which introduced the Digital Participation Charter Fund. At... Read more
COSLA have finally announced a deal with the SJC trade unions which is good news for the many third sector organisations in Scotland that use the scales to pay their staff. A three year pay offer has been agreed for 2018-2020, and SCVO members can access the new scales, as well... Read more
March 2019 - the days are getting longer, the weather brighter, and it’s time to get your organisation’s finances in order. This month is often the end of the financial year for many third sector organisations, and the race is on to set budgets for next year and get everything in... Read more
Maximising benefits and minimising risk or: ‘The invisible thin line between the individual’s rights and our duty to protect’ Towards the end of January, practitioners from across the third sector came together as part of SCVO’s One Digital agenda to focus on the issue of... Read more
At Big Hearts, we use the power of football to engage families and individuals in the local community who are most at risk of social isolation. This includes our work to support Kinship Carers – primarily grandparents caring for grandchildren full-time – and isolated older people... Read more
Officially launched on 30 January by Kate Forbes, Minister for Public Finance and Digital Economy, the seventh round of the Digital Participation Charter Fund is now open and SCVO Digital looks forward to supporting further development of essential digital skills across Scotland... Read more
January saw me start the new year with a resolution to promote the Scottish Governance Code for the Third Sector With a call for trustees to get fit, governance style, I talked about how a board should make sure all of their organisation’s activities matched what they were set up... Read more
It's 2019 and the Digital Team at SCVO have kicked it off in style. We are working with some great partners to develop a network of digital champions working in social housing around Scotland and we're looking for organisations to join us. These digital champions will be in roles... Read more
I hope you’ve got 20 and 21 February marked in your diary for a trip to Glasgow. It’s the big event! The Gathering, the UK’s largest free third sector event in the UK is where you’ll find over 60 free workshops, seminars and training sessions and over 100 exhibitors. It’s your... Read more
With a year to go until Windows 7 reaches the end of its supported life, John Fitzgerald outlines the steps charities should be taking now. Read more
The gyms are full, the diets everywhere, and the alcohol all dried up. But what are you doing to ensure a healthy board for 2019? November 2018 saw the launch of the new Scottish Governance Code for the Third Sector and my New Year’s resolution (in a work context…) is to promote... Read more
Happy New Year! And looking back, it was a busy old year in the SCVO Information Service. First off, I’d like to start by thanking everyone who contacted the SCVO Information Service last year. During 2018 we received more than 1,400 enquiries on all manner of subjects, ranging... Read more
Last week I had the pleasure of facilitating SCVO Digital’s Storytelling Success: Describing your Digital Journey event at the William Quarrier Epilepsy Centre in Govan, Glasgow as part of our digital participation practitioner events programme. We were delighted to host... Read more
The latest research from Lloyds Banking Group identifies that 52% of charities have basic digital skills, a rise of 4% from 2017. This is coupled, at the other end of the scale, with the number of charities reporting as having none of the basic digital skills reducing from 10... Read more
SCVO launched the I Love Charity campaign in February 2018 to inspire trust in charities. The idea was to provide practical tools and resources to help the sector improve how it operates – the only way to truly stamp out negative headlines is to stamp out bad practice. And, as... Read more
This is the final blog in a series celebrating Trustees Week and the launch of the Scottish Governance Code for the Third Sector. I hope you’ve found them useful and have maybe managed to attend an event to celebrate all that is great about trustees and Scotland’s third sector... Read more
Today the Lloyds Banking Group publish the findings of the latest UK Business Digital Index survey, including a dedicated report for the charity sector. It is hugely encouraging to see the results demonstrate the progress being made by charities in adapting to our digital world... Read more
The principle of the trustees being in control of their organisation is essential to good governance, and is one of the five main principles of the Scottish Governance Code for the Third Sector. As with all of the Code principles, how a board might demonstrate and implement the... Read more
Sue Holland-Smith of Dundee City Council shares how Get Online Week worked for them. Here in sunny Dundee we have been on a bit of a Digital Skills journey over the past year or so. We have been developing our Digital Champions model through a series of Champions Gatherings... Read more
If you’re one of the more than 250,000 trustees in Scotland, you’ll know that good governance is vital to the success and sustainability of your organisation. That’s why this week sees the launch of the new Scottish Governance Code for the Third Sector. One of the five principles... Read more
Board behaviour, both collectively and individually, can have a far-reaching impact on an organisation’s reputation and success. While working on SCVO’s Information Service I have seen too many organisations seriously damaged by dysfunctional boards where mutual respect... Read more
Today I’m excited to be at the Trustees Week Conference in Glasgow, which marks the start of Trustees Week to celebrate all the great work that trustees do across Scotland. Today also marks the launch of the new Scottish Governance Code for the Third Sector. The Code has taken... Read more
Cyber security threats are growing, and many charities are still at risk. When I speak to charities through our digital checkup process, cyber security is often on their radar. But quite a number of charities haven't yet taken action to improve their cyber defences. The good news... Read more
About SCVO Digital The Scottish Council for Voluntary Organisations (SCVO) is the national body representing the third sector. SCVO Digital works to encourage Scotland’s Third Sector organisations to explore, adapt, invest and collaborate to become more digitally confident and to... Read more
Two years doesn’t sound like a long time - but a lot can happen. It has been less than two years since Donald Trump was elected, since Article 50 was triggered, and since Beyonce and Jay-z had twins..! The general consensus about modern life is that everything has got quicker and... Read more
Charities and philanthropy are at the heart of our business. Each year Gillespie Macandrew donates 1% of their pre-tax profits to charitable causes, which over the past three years has topped £80,000. Our own charities and not for profit legal team is skilled and experienced and... Read more
It’s Pro Bono Week! - a global celebration of professional services for the public good #PBW18 And it’s also a cause for celebration here at SCVO because our very own Free Legal Advice Service is 10 years old. Since we started the Service in 2008, we’ve dealt with over 60... Read more
Taking part in the SCVO Senior Leaders programme can help you become a winner. From winning actual awards to securing new funding, starting new projects and employing new staff. Applications are now open for the fourth round of the programme – apply here. Two of our actual award... Read more
The last weeks have been pretty immersive (read: chaotic). With Mhor Collective, One Digital and SCVO, we’ve been working with some fantastic third sector organisations to understand the challenges they face when addressing issues of digital inclusion, and- hopefully- work with... Read more
“You can’t get out of homelessness these days if you are digitally excluded” “You can’t have a conversation about how to do things better, without digital emerging. You can’t stop it.” I’ve heard these two statements at events over the past few weeks, from prominent leaders in... Read more
Your charity is probably dabbling in the world of digital right now, maybe you have a fairly healthy social media presence, perhaps you’ve moved to the cloud or you’re starting to use data to make better decisions. I want you to consider how much of this currently sits in silos... Read more
It’s the moment you’ve all been waiting for! It’s been a busy couple of months behind the scenes at SCVO Digital and we are delighted to (finally!) be able to announce the launch of Scotland’s Essential Digital Skills Toolkit. In consultation with over 60 different organisations... Read more
In a previous role my monthly team meetings used to be PAINFUL. Action list of over 30 items. Long, boring individual updates. People on their phones. This could be so much better (I fumed). So. I became a changemaker – I stole from the digital startup community and we introduced... Read more
For a journalist in the modern era, a significant proportion of one’s week is made up of reading, rewriting and deleting press releases from an email inbox. A good press release can brighten up a reporter’s day, a bad one can result in use of expletives and is likely to be sent... Read more
We’ve all seen the recent media spotlight on well-known charities’ safeguarding failures and the wider fallout for our sector as a whole. As with the fundraising scandals of 2015, the general public expect charities to meet very high ethical standards, and where they fall short... Read more
Despite the warmest summer since 1976 (I was reliably informed at a Digital Champion training session with the wonderful C-Change Scotland that ’76 was the last roaster of a summer and we discussed at length melting tarmac, skint knees and eating Wall’s Feet in the Airdrie area... Read more
Over the last year I’ve worked with Scotland's Third Sector Governance Forum to draft a new Scottish Governance Code. We’re now looking for your views on whether we’ve got it right. The Code sets out five broad principles of good governance that can act as a point of reference... Read more
The University of Oxford Internship Office runs several programmes designed to help organisations connect with current Oxford students. Hiring an intern from Oxford can be of value to any type of organisation. Our internship partners enjoy engaging with students of initiative and... Read more
I’ve just joined the SCVO Digital team as Digital Evolution Officer. I’ve enjoyed getting to know the team and learning about the wide range of ways we’re helping charities across Scotland get to grips with digital. My work on digital evolution will involve connecting with and... Read more
At this start of 2018, the third sector was rocked by a fall in public trust and damning headlines of unacceptable charity failures. In reality, public trust in charities is still high in Scotland - 73% of those questioned in an SCVO survey in November 2017 strongly or tended to... Read more
Cyber security. Maybe that term conjures up an image in your mind of a hacker in a hoodie attempting to break into government systems, just like we see in films. However, the reality is that cyber crime is big business, perpetrated by organised crime groups, nation states and... Read more
The Workplace Equality Fund is a £750,000 fund to support third sector organisations and private businesses, with a base in Scotland, in reducing employment inequalities, discrimination and barriers in the workplace. The fund is managed by the Voluntary Action Fund and grants of... Read more
It’s been a couple of months now since I started my research with One Digital and the University of the West of Scotland and I already feel that to pick out some highlights from my reading is a tall order. So, grab a coffee (and apologies if there are some articles you need an... Read more
I like meetups. I like that they are informal. I like that I can learn new things. And most of all I like that I meet people who care about the same things that I do - it inspires me to be better. We identified a gap in Scotland a few years ago for people who also like meetups... Read more
If you had asked me a couple of years ago why I would volunteer, I would have said curiosity. If you were to ask me now, I would say because it is fun. My adventure with volunteering started in my second year of university, when I found out about Girlguiding volunteers... Read more
In recent weeks I’ve been pondering developments in technology – in particular robots and artificial intelligence (AI). I’m thoughtful of how these advances might impact on the future of volunteering. A common narrative on this theme is people versus technology. It’s one or the... Read more
Last Monday I was delighted to join the SCVO Digital team in a new role as Digital Participation Officer. I received a warm welcome from my new team members and have been enjoying getting to know everyone over the last week. I have joined the team following six years in... Read more
“If you want something finished quickly, hand it to the busiest person in the room” – Jenny Craig (my Mum). I never thought I’d be the person who people came to for help. Since I discovered the joys of volunteering, I have always wanted to be busy, signing up for new projects and... Read more
Street Assist (SCIO) was founded in April 2016 by myself and a group of volunteers who wanted to make a difference at the same time as supporting and assisting people who had become vulnerable through circumstance. The project delivers a non-judgemental, safe environment for... Read more
Lloyds Banking Group, encompassing Bank of Scotland, has launched the third iteration of its UK Consumer Digital Index. It is based on the data of 1 million of its customers and this includes 9,000 1-2-1 interviews. The news is mixed. Overall, as other analyses highlight, the... Read more
I launched DFID’s Digital Ninja network from East Kilbride in late 2015. Back then, it was clear that digital was becoming essential to increase the department’s capabilities. Why? Better digital skills are a UK civil service-wide priority: being able to use modern digital tools... Read more
Are we clear about what we want our investments to do for us? Whether you’re choosing between existing charity investment funds or asking a portfolio manager to select investments for you, it’s critical that you know what your priorities are. Are you looking for inflation-beating... Read more
Good governance is vital to the success and sustainability of third sector organisations. But good governance doesn’t just support the day-to-day running of organisations, it also helps maintain and strengthen public confidence in all of the third sector. That’s why Scotland’s... Read more
As a trustee it’s a vital governance responsibility to ensure the safe stewardship of your organisation’s assets. OSCR have some great guidance on Banking for Charities and SCVO have just updated our charity bank account comparison table. It doesn’t just feature the high street... Read more
Below is a blog by the team at Lairg and District Learning Centre, and their experience of the Digital Participation Charter Fund: "It’s been a whirlwind of a year at Lairg and District Learning Centre, with our team of fantastic tutors delivering a huge range of community based... Read more
The pace of change has never been this fast and will never be this slow again*. So, how do we make sure that we keep up? A question which exercises me often. One of the ways is accepting that we can’t. Sometimes we need to use something for a while, take a break, reflect and... Read more
Like all project managers I’m kept busy with the day to day. It can be hard to find the time to sit back, review and reflect. I am therefore super excited that through the One Digital project (funded by the Big Lottery Fund) we have been able to part fund a PhD studentship... Read more
Does our sector need to consider a new approach to volunteering? History is littered with examples of things that have been unsuccessful as a result of a failure to recognise the need for a change in approach. Remember Blockbuster Film rental? Bigger at the time, they turned down... Read more
This week we’re opening our 12th Digital Drop-In , funded by the Digital Participation Charter Fund. Through the Drop-In we provide people with friendly, informal help and support with basic digital skills, with a range of partner agencies across Edinburgh. People are free to use... Read more
Can you think about a service which you use every week which is almost completely run by volunteers? It disrupted a 250 year old industry and made a Microsoft product irrelevant. That service is Wikipedia, with 136,119 volunteers contributing in the last 30 days to the English... Read more
We live in an increasingly tech-driven world with digital mediums having made their way to the centre stage impacting our daily lives. Digital technology presents huge opportunities, however its success cannot be achieved without connection with people. At Airdrie Citizens Advice... Read more
With 21% of adults in Scotland lacking basic digital skills, tackling digital exclusion is high on the agenda. But where do you start and who is in a position to help? This photo, taken during the recent visit of Fiona Hyslop, Cabinet Secretary for Culture, Tourism and External... Read more
I’m afraid the short answer is no, we don’t. That’s probably not what you want to hear but I promise there’s a good reason why! The SCVO Information Service has had lots of requests for template policies and privacy notices so we know people are desperate to have them. But it’s a... Read more
The thought of ‘Going Digital’ for many people can be a turn off, a daunting task or even classed as a chore. However, with all the current changes to the Welfare System and many services migrating online, Glasgow North West Citizens Advice Bureau (GNWCAB) took the opportunity to... Read more
Today (28 March) The Welcoming hosted the formal launch by Culture Secretary Fiona Hyslop of a further £200,000 to support Digital Participation Charter Fund projects. We say it over and over but forgive me the opportunity of saying it again – getting people online and developing... Read more
It’s been a week where the nefarious use of personal data by Cambridge Analytica has dominated news headlines. What you might have missed is that this week Scotland is hosting a celebration of the use of data (in its broadest sense!) for good. Dozens of events are taking place as... Read more